About Us

Leading the way in ServiceNow

Kaptius is a leading ServiceNow Premier Partner with head offices in the UK & our CoE situated in India, we provide ServiceNow Advisory, Professional & Managed Service Solutions with a core focus to ServiceNow’s ITSM, CSM, FSM & ITOM modules.

Our in house product development team build bespoke ServiceNow applications which can be found on the AppStore. To date we have delivered ServiceNow Services to some of the world’s most well-known brands and are proud to maintain our 4.5/5 customer satisfaction rating.

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Transform your operational productivity with ServiceNow

Standardise your IT globally, managing your demand and resources better, ensuring superior service availability, reducing enterprise risk and driving operational excellence through automation.


Elevate employee experience

Employees value working at cutting edge companies who are pushing forward the boundaries of technological excellence. With our help you can simplify their work life, provide mobile first self service and improve the productivity of your HR team and processes.


Reimagine your customer engagement

Digital innovation allows you to respond more quickly to your customers’ demands. You’ll be able to personalise your service to your clients predicting what they want before they even need it. The end result will be higher revenue and an improved customer experience.


Our philosophy

We believe organisations should add value. For that to happen, every activity must benefit customers, employees and other stakeholders. As an organisation it is vital to stay focused on achieving this goal. That’s our aim for you: to get the best out of people, reduce waste and improve performance by facilitating the use of  ServiceNow  in a smart, intuitive way which powers you forward.

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