ABOUT KAPTIUS

Empowering People Through Technology

 
At Kaptius, we believe that technology is only as powerful as the people behind it. That’s why we focus on building authentic connections while helping organisations navigate the challenges of digital transformation. As a trusted ServiceNow partner, we streamline workflows, optimise operations, and create solutions that are as adaptable as the businesses we work with.
 
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We help organizations
Our Mission

Helping People and Businesses Thrive

Our mission is simple: empower people and organisations to reach their full potential. We do this through flexible, agile ServiceNow solutions designed to adapt to an ever-changing world. By prioritising people, fostering innovation, and delivering tailored services, we help our clients stay ahead.

Our Story

Kaptius started with a simple belief: technology should work for people, not the other way around. That belief has guided us as we’ve grown from a small consultancy to a trusted partner for global brands like Mazda, Danske Bank, and The Alan Turing Institute.

Our Milestones

  • Helped leading brands transform operations and unlock measurable results.
  • Delivered over 140 successful implementations across industries, from banking to automotive.

Today, we’re proud to be an elite ServiceNow partner, delivering results-driven solutions that empower businesses to grow and thrive.

 

Our story
 
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Kaptius - your ServiceNow partner

We focus on delivering measurable results to maximize your return on investment with the ServiceNow platform. Our commitment extends beyond implementation – we guide you through every stage of your digital transformation journey, ensuring your success.
 

4.83/5

Customer Rating

140

Implementation and Expert Certifications

100+

Successful Deployments

 

With a team of industry-leading certified professionals, we provide exceptional service tailored to your unique needs. Your success is our priority, and we're dedicated to helping you achieve it.

 

TRUSTED BY INDUSTRY LEADERS
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What our customers say

Mazda Europe

“To summarize our experience with Kaptius: very professional and customer-driven, excellent communication skills and follow-up, very wide ServiceNow knowledge in complex areas where it is hard to find expertise in the consultant market, driven to deliver results, ability to think out of the box,… so we will certainly reach out again to them for future projects!”

Head of IT

 

Emirates

" From the start of the engagement the platform team were impressed with Kaptius’ proactive approach and their quick grasp of the problem statement. Once understood and documented, they broke this down into user stories and methodically delivered against these to a very high standard. The solution that they delivered was technically excellent and ticked all the platform team’s boxes,We are seeing the benefit of the value delivered instantly and look forward to further engagement with Kaptius and their technical delivery team.”

Head Core Platform & Digital Platform Services 

Danske Bank

“Danske Bank has used Kaptius continuously to provide ServiceNow expertise within ITSM, ITOM, GRC & SecOps, Service Portal and Integrations. We engaged several senior ServiceNow experts which came onsite for over 2 years. Kaptius has been a good partner and Bradley has always been very responsive to our requests.”

Head of IT Operations
Kaptius team

We win together

A nice bunch of humans is part of the package too.

Understanding the gravity of investing in a platform, Kaptius is steadfast in its pursuit to extract maximum value. Every penny, every hour you invest, matters to us.

We leverage our deep insights and proficiency to ensure that your investment in ServiceNow reaps substantial, tangible benefits, propelling your business forward.

 

Careers at Kaptius

Looking to start your digital growth journey?

Not Sure on Your

ServiceNow Journey?

Every question is welcome. We’re an approachable team who love a good chat (and great coffee). Drop by our office or give us a ring - we're eager to hear how we can help. Reach out, and we'll respond within the hour.

 

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+44 (0)20 1234 5678

hello@kaptius.com