TECHNOLOGY ECOSYSTEMS

Driving Your Digital Transformation

 
Transform complexity into opportunity with tailored solutions across leading technology ecosystems.
 
Ecosystems Hero

Navigating the Complexities of Digital Transformation

From IT operations and risk management to customer workflows, our tailored solutions align with your unique business goals, ensuring you stay ahead in a competitive landscape.

Kaptius is your trusted partner in leveraging the power of modern technology ecosystems. With extensive expertise in ServiceNow and other leading platforms, we help you drive operational excellence, improve customer engagement, and future-proof your business.

Digital transformation
Tech expertise

 

Comprehensive Solutions, Unmatched Expertise

At Kaptius, our technical acumen spans multiple technology ecosystems, enabling us to deliver solutions tailored to your unique needs.

ITSM: Optimise service management for seamless operations. ITOM: Ensure operational excellence through real-time insights.
TPSM: Drive growth with scalable technology provider solutions. HRSD: Streamline employee experiences for improved productivity.
CSM: Elevate customer satisfaction through automated workflows GRC: Proactively manage risks and ensure compliance.

 

SERVICENOW EXPERTISE

Deep dive into ServiceNow

Kaptius specialises in ServiceNow implementations that unlock the full potential of your IT infrastructure. From workflow automation to cross-enterprise integrations, our solutions are designed to deliver measurable outcomes.

 

Explore Our ServiceNow Expertise
ServiceNow Expertise

Our Certifications and Domain Authority

Kaptius’ commitment to excellence is demonstrated through our extensive certifications and partnerships with ServiceNow.

 

  • ServiceNow Consulting & Implementation Partner
  • ServiceNow Reseller Partner
  • ServiceNow Build Partner

 

Explore Our ServiceNow Expertise
ServiceNow Expertise

Curated Reads

Understanding-TPSM-The-Future-Of-Tech-Service-Management
Understanding TPSM: The Future Of Tech Service Management
Technology Provider Service Management (TPSM) is a strategic solution that integrates customer care and operations teams. It focuses on streamlining service delivery and, hence, enabling technology providers to deliver exceptional customer experiences. Here is a brief guide to what you need to know about it.

 

A Paradigm Shift Scaling Your Tech Business With ServiceNow TPSM
A Paradigm Shift: Scaling Your Tech Business With ServiceNow TPSM
Modern businesses need to focus on agility. This is especially true of tech businesses as these operate in a particularly fast-moving environment. Scalability is a key part of agility. Here is a quick guide to how ServiceNow's Technology Provider Service Management solution (TPSM) can help make it easier to scale your business.

 

Streamlining-Service-Management-Delivery-With-ServiceNow-TPSM
Streamlining Service Management & Delivery With ServiceNow TPSM
ServiceNow's Technology Provider Service Management (TPSM) is a solution designed to facilitate effective service delivery and management in the technology sector.  It hosts a range of specialised tools and features that address common pain points they face.  Here is a brief guide to how implementing TPSM can help you and your business.

 

What our customers say

Mazda Europe

“To summarize our experience with Kaptius: very professional and customer-driven, excellent communication skills and follow-up, very wide ServiceNow knowledge in complex areas where it is hard to find expertise in the consultant market, driven to deliver results, ability to think out of the box,… so we will certainly reach out again to them for future projects!”

Head of IT

 

Emirates

" From the start of the engagement the platform team were impressed with Kaptius’ proactive approach and their quick grasp of the problem statement. Once understood and documented, they broke this down into user stories and methodically delivered against these to a very high standard. The solution that they delivered was technically excellent and ticked all the platform team’s boxes,We are seeing the benefit of the value delivered instantly and look forward to further engagement with Kaptius and their technical delivery team.”

Head Core Platform & Digital Platform Services 

Danske Bank

“Danske Bank has used Kaptius continuously to provide ServiceNow expertise within ITSM, ITOM, GRC & SecOps, Service Portal and Integrations. We engaged several senior ServiceNow experts which came onsite for over 2 years. Kaptius has been a good partner and Bradley has always been very responsive to our requests.”

Head of IT Operations
TRUSTED BY INDUSTRY LEADERS
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Looking to start your digital growth journey?

Talk to one of our TPSM specialists

Every question is welcome. We’re an approachable team who love a good chat (and great coffee). Drop by our office or give us a ring - we're eager to hear how we can help. Reach out, and we'll respond within the hour.

 

contact-roundels

+44 7511 483084

info@kaptius.com