WHY SERVICENOW WITH KAPTIUS?

Unlock the Full Potential of ServiceNow for Your Business

 
Empower your organisation with tailored ServiceNow solutions designed to streamline workflows, enhance productivity, and drive measurable outcomes.

 

Why ServiceNow

Why Choose ServiceNow with Kaptius?

ServiceNow is a powerful platform that transforms how businesses operate. At Kaptius, we leverage our elite ServiceNow expertise to unlock the full potential of your workflows. With a proven track record and a team of certified professionals, we deliver tailored solutions that align with your unique business goals, ensuring maximum ROI.

powerful Platform

Transform Your Business with ServiceNow

ServiceNow offers a wide range of capabilities to enhance efficiency and drive success:

Streamlined Workflows:

Automate and optimise workflows for impved efficiency.

Enhanced Productivity:

Empower your team with tools that boost productivity.

Improved Customer Service:

Deliver superior service with a comprehensive customer service management solution.

Scalable Solutions:

Grow your business with scalable and flexible solutions.

Data-Driven Insights:

Make informed decisions with powerful analytics and reporting.

SERVICENOW SOLUTIONS AND CAPABILITIES

ServiceNow Solutions Tailored for Your Needs

Kaptius specialises in implementing ServiceNow solutions that cater to a wide variety of business requirements, from IT operations to customer engagement.

 

ITSM

IT Service Management

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ITOM

IT Operations Management

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SPM

Strategic Portfolio Management

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ITAM

IT Asset Management

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Devops

DevOps

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SecOps

Security Operations

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GRC

Governance, Risk and Compliance

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TSOM

Telco Ops Management

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Mazda Europe

“To summarize our experience with Kaptius: very professional and customer-driven, excellent communication skills and follow-up, very wide ServiceNow knowledge in complex areas where it is hard to find expertise in the consultant market, driven to deliver results, ability to think out of the box,… so we will certainly reach out again to them for future projects!”

Head of IT

 

Emirates

" From the start of the engagement the platform team were impressed with Kaptius’ proactive approach and their quick grasp of the problem statement. Once understood and documented, they broke this down into user stories and methodically delivered against these to a very high standard. The solution that they delivered was technically excellent and ticked all the platform team’s boxes,We are seeing the benefit of the value delivered instantly and look forward to further engagement with Kaptius and their technical delivery team.”

Head Core Platform & Digital Platform Services 

Danske Bank

“Danske Bank has used Kaptius continuously to provide ServiceNow expertise within ITSM, ITOM, GRC & SecOps, Service Portal and Integrations. We engaged several senior ServiceNow experts which came onsite for over 2 years. Kaptius has been a good partner and Bradley has always been very responsive to our requests.”

Head of IT Operations

Curated Reads

Understanding-TPSM-The-Future-Of-Tech-Service-Management
Understanding TPSM: The Future Of Tech Service Management
Technology Provider Service Management (TPSM) is a strategic solution that integrates customer care and operations teams. It focuses on streamlining service delivery and, hence, enabling technology providers to deliver exceptional customer experiences. Here is a brief guide to what you need to know about it.

 

Streamlining-Service-Management-Delivery-With-ServiceNow-TPSM
Streamlining Service Management & Delivery With ServiceNow TPSM
ServiceNow's Technology Provider Service Management (TPSM) is a solution designed to facilitate effective service delivery and management in the technology sector.  It hosts a range of specialised tools and features that address common pain points they face.  Here is a brief guide to how implementing TPSM can help you and your business.

 

A Paradigm Shift Scaling Your Tech Business With ServiceNow TPSM
A Paradigm Shift: Scaling Your Tech Business With ServiceNow TPSM
Modern businesses need to focus on agility. This is especially true of tech businesses as these operate in a particularly fast-moving environment. Scalability is a key part of agility. Here is a quick guide to how ServiceNow's Technology Provider Service Management solution (TPSM) can help make it easier to scale your business.

 

Frequently Asked Questions

ServiceNow is a cloud-based platform that automates and streamlines workflows across IT, HR, customer service, and other departments. It helps businesses increase efficiency, improve customer and employee experiences, and achieve better operational outcomes.

Kaptius is a ServiceNow partner with a proven track record of delivering tailored solutions. Our team of certified experts ensures seamless implementation, measurable outcomes, and ongoing support to help you achieve your digital transformation goals.

The timeline varies based on the complexity and scope of your project. Typically, implementation ranges from a few weeks to several months, depending on customizations, integrations, and testing requirements.

Yes, ServiceNow supports seamless integration with most legacy systems and third-party platforms. Kaptius specializes in creating tailored integrations to ensure your workflows are unified and efficient.

Kaptius works across various industries, including automotive, banking, healthcare, retail, and more. Our expertise allows us to customise ServiceNow solutions to meet the unique needs of your business.

Kaptius ensures a smooth ServiceNow implementation through tailored configurations, seamless integration with legacy systems, and comprehensive training to empower your teams.

Looking to start your digital growth journey?

Get in touch with Kaptius today

Every question is welcome. We’re an approachable team who love a good chat (and great coffee). Drop by our office or give us a ring - we're eager to hear how we can help. Reach out, and we'll respond within the hour.

 

contact-roundels

+44 7511 483084

info@kaptius.com