Empowering Digital Transformation | IT Service Management

Recent Articles

Configuration Management Database (CMDB) and Common Service Data Model (CSDM) systems bringing order and structure to chaotic data environments, transforming the digital landscape of organisations.

IT Service Management

Sandhya Gurram
March 27, 2024

From Chaos To Control: Harnessing The Power Of CMDB And CSDM

The complexities of IT infrastructure, configurations, and interdependencies frequently lead to a disordered data...

A senior IT service management professional researching strategies for future proofing their operations to ensure that they stay adaptable and agile.

ServiceNow, IT Service Management

Srikanth Aluru
October 25, 2023

Strategies To Future-Proof Your IT Service Management Infrastructure

Developing IT Service Management (ITSM) infrastructure requires investment. It therefore makes sense to do as much as...